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ABOUT PHIL WEIHSER BSC. PGCERT. MSC.
James Paget University Hospital NHS Trust, UK
 
Florian Falter photo Phil Weihser is the divisional operations manager for Respiratory, Cardiology, Stroke, Neurology Gastroenterology, Diabetes, Older Peoples Medicine, and POCT at the James Paget University Hospital in the UK. Phil has responsibility for the delivery of a 7-day Ambulatory Emergency Care Services at the Trust.

Having previously managed several projects within the Pathology environment to reduce specimen turn-around times (utilising Lean methodology and process change), he has successfully managed the design and creation of the Ambulatory Emergency Care service at his Trust. This has led to the integration of a multi-disciplinary workforce, evidence-based service redesign, and Point-of-Care testing to deliver significant clinical, financial and operational benefits.
Phil has additionally undertaken post graduate training in Six Sigma process improvement which has been used to create the aforementioned AEC service. This has in-turn led to the redesign of the entire Acute Medical Unit to significantly reduce patient length of stay, achieve enhanced discharge metrics, and further increase hospital capacity, whilst improving patient experience and outcomes; alongside numerous other innovative change projects within the acute healthcare environment.